Privacy Policy of f2fsoft.com

f2fsoft privacy policy

We (f2fsoft studio) fully understands the importance of protecting personal information and is committed to safeguarding your privacy. This Privacy Policy Statement covers the collection, use, disclosure, control and security of your personal information that may be collected by f2fsoft.com. It has been updated as required by European General Data Protection Regulation (GDPR). By accessing our website (f2fsoft.com) or purchasing our desktop applications (the "Products", "Services"), you agree to this Privacy Statement in addition to any other agreements we might have with you.

1. Data processing implemented by f2fsoft.com

1.1 Processing of personal data related to your visit to our website and the purchase

As a software distributor (we are affiliates on MyCommerce, Commission Junction, 2Checktout .etc), we don’t collect buy’s financial info for any reason (We only collect your email address when you spontaneously initiate a software later download request and your email address is safe with us and inaccessible to any third-party). When the User purchases an f2fsoft product through the third-party Website, These two third-party shopping solutions implement a processing of personal data as follows:

1.1.1 Personal data collected

Regarding this processing, payment platform collects the following personal data through the collection forms in the ordering process or other processes.

  • Order information, such as the products you purchase, date and amount of the order;
  • Payment information such as Credit card information (type, number, expiration date, CVV security code)/debit card information or other payment/billing information.
  • Your product serial number;
  • Content of customer support communications.

1.1.2 Purpose and legal basis of the processing

f2fsoft.com uses the information we collect about you for the following purposes:

In order for f2fsoft.com to provide the User with the ordered product(s);

For the performance of a contract to which the User is party, in accordance with Article 6.1.b of the GDPR and the collected data are necessary in order for f2fsoft.com to identify and bill the User and to charge its bank card number;

For Verifying your identity and Providing customer service or support;

Analyze your use of our websites and products to better understand how they are being used so we can improve our services and the user experience and engage and retain users.

1.2 Cookies and trackers

When the User consults the Website and/or the Application, f2fsoft.com implements cookies and other trackers on the User's device.

We use Google Analytics, a web analysis service from Google, Inc. ("Google"). Google Analytics uses Cookies to make it possible to analyze your use of our website. Information about your use of our website the Cookie generates is usually transferred to a Google server in the USA and saved there. However, before this happens, Google shortens and anonymizes your IP address (Google's anonymize IP process) if located within a member state of the European Union or in other contracting member states to the Agreement on the European Economic Area. The entire IP address is transferred to a Google server in the USA and saved there only in exceptional cases.

This anonymization ensures that your IP address cannot be traced back to you. Google will use this information to evaluate your use of the website in order to compile reports about website activities for Aiseesoft and provide additional services associated with website and Internet usage. Google can transfer this information to third parties, where appropriate, if legally mandated or if Google contracts with third parties to process such data. Google will not associate your IP address with other Google data. By using our website, you expressly consent to Google's collection and storage of your data in the manner and for the purposes described above.

You also have the option to prevent Google from acquiring and processing data generated by Cookies and data related to your use of our website (including your IP address) by downloading and installing a Google-provided browser plugin.

2. Contacting f2fsoft.com

If the User needs to contact f2fsoft.com for any reason (including to exercise any of its rights in relation to data protection as set out above) please contact support@bddvdsoft.com.

f2fsoft.com will act on the User's requests and provide information free of charge, except where the requests are manifestly unfounded or excessive (in particular because of their repetitive nature) in which case f2fsoft.com may charge a reasonable fee (taking into account the administrative costs of providing the information or communication or taking the action requested), or refuse to act on the request.